Terms of Service

1. Nature of Service

Druto Samadhan is an independent online support platform that provides:

• Help with scholarship-related issues
• Mentorship and guidance
• Premium digital assistance for online schemes, form fill-up, and document support
• Paid study materials like eBooks, notes, and MAR/MOOCs-related content

We are not affiliated with any government body. We offer our own expertise, research, and dedicated effort to assist users with their problems.

2. No Government Charges Collected

We do not charge any fee on behalf of any government scheme or scholarship.

All payments made are our platform's service fees, charged in exchange for:

• Manual correction or intervention
• Personalized guidance or mentorship
• Research-based solution support
• Document and digital service delivery

Our service fees are fixed depending on service type: Rs. 49, Rs. 99, or as mentioned in the offer.

3. Payment & Delivery

• Users are required to make payments through official secure payment links (e.g., Razorpay, Instamojo).
• In certain verified cases, we may provide the full service first, and collect payment afterward.
• If the user fails or refuses to pay after receiving the service, we reserve full rights to take legal action under user agreement and service misuse.
• For more details, visit our Shipping Policy page.

4. No Refund Policy

• As we offer digital and personalized support, no refunds are applicable once the service is initiated or delivered.
• Refunds will not be entertained for delays caused due to incomplete or false information by the user.
• For more details, visit our Refund Policy page.

5. User Responsibilities

By using our platform, you agree to:

• Provide only truthful and accurate information
• Make payments responsibly when service is delivered
• Not copy, resell, or distribute our content/services
• Maintain respectful communication with our support team

6. Violation & Legal Consequences

If any user:

• Refuses to pay after receiving postpaid services
• Shares or misuses our paid materials
• Attempts fraud, fake documentation, or abusive behavior
• Violates any term mentioned here

We reserve full rights to initiate legal or cyber complaint proceedings under applicable Indian laws and consumer protection rules.

7. Changes to Terms

These terms may be updated without prior notice. Continued usage of our services implies your acceptance of the updated terms.

8. Contact Us

Email: contact.drutohelp@gmail.com

If you have questions about this Terms of Service, please contact us.